This story happened to a BTA client, but the insurance company refused to answer and comment on the situation.
Is your property insured? Have you read all the pages and annexes to the contract? It turns out that you can expect a bitter disappointment in case an insured event occurs.
Activists have created a new public organization – “For the Better World” (Labākai pasaulei), which clarifies the nuances of insurance and protects people who became victims of insurance lawlessness.
Such people from all over Latvia are already addressing this organization. For example, Christina from Riga tells: “We live in a house built in 1899. Downstairs neighbours started doing the repairs, demolished all the existing walls and installed plasterboard partition walls. As a result, our walls and ceiling cracked, and the floor started to creak. I have been insuring an apartment in BTA company for six years. When I contacted them, I was told that the cracks in my apartment exist already for a long time. And if I disagree, I must address independent construction experts (the cost of their services is several hundred euro - author’s note). Of course, I did not address anyone. Now I am looking for another company to get the insurance policy.”
(Source: newspaper “Миллион” (Million) No. 5, column “Важно знать” (Important to know), 07.02.2019.)
